Strategic Plan 2018 – 2023
Exceptional Primary Health Care. Always.
The Glengarry Nurse Practitioner-Led Clinic Board of Directors is committed to the provision of high quality services which support our clients’ optimal health, wellness and prevention of disease. As a recognized leader in the delivery of rural primary care and preventive health services, we intend to continue to exceed our clients’ expectations, in collaboration with the MOH-LTC and our partners. To continue to perform at this level, we are moving forward with our 2018-2023 Strategic Plan. We support our Executive Director and the GNPLC Team to implement the following strategic initiatives.
| Priorities | Client Experience | Innovative Service Enhancements | Fund Development |
|---|---|---|---|
| Goals | 1a. Exceptional client centered care always | 2a. Develop strategic partnerships for services & professional development 2b. Explore different service modalities to serve our medically complex clients and offer specialized services where feasible | 3a. Secure the ongoing financial viability & growth of the GNPLC |
| Strategies | ||
|---|---|---|
| 1. Further explore client feedback & perspectives 2. Improve client experience at reception 3. Ensure client experience initiatives are integrated into the annual QIP | 1. Identify needs and expand services through new partnerships 2. Optimize current partnerships 3. Identify potential partnerships for education & professional development 4. Track and monitor client service needs and the impact on staff/organizational capacity | 1. Explore alternative sources of funding methods including charitable status 2. Lobby existing funder for additional funds to support growth & development of services & programs 3. Explore cost-saving measures including back office joint services 4. Explore net-zero expansion opportunities |
| Communicate GNPLC priorities & performance results to those we serve and the wider community. | ||